This Is How Our Warranty Works To Protect Everyone In The Project

Last Updated on November 3, 2023 by support

This Is What We Cover For Our Client’s Projects In The Tucson Area

We don’t want you to have to go digging for how our warranty works. We’d rather you know right from the get-go so you can feel more comfortable.

In this post, you’ll find out what our warranty covers and what it doesn’t.

Do They Have One?

“I’m not sure, can’t find it anywhere on their website,” says Amber.

“Ugh, that’s so annoying,” sighs Justin. “Why is it that we can’t find anything about warranties on these contractor websites? Seems like a pretty important piece of info.”

Amber nods. “Really, though. Well, on to the next one.” She presses the back button on her phone’s internet browser and clicks on the next remodeler’s website.

“Ooo, a blog page! Let’s see… what? They have a blog post about their warranty,” says Amber excitedly. “Maybe they’ll have a ‘what it’s like to work with us‘ post too.” Justin moves over so he can see too.

Here’s what the couple reads:

What Frei Remodeling’s Warranties Cover

We will give you an actual certificate for a 5-year workmanship warranty. This means anything that goes wrong due to our installation team will be taken care of at no cost to you. This can mean crooked cabinets or subpar workmanship that creates other issues.

We have a separate warranty for bathrooms. It’s a lifetime warranty the covers the waterproofing in your shower area. It covers the labor and materials.

What Our Warranties Don’t Cover

Our warranty doesn’t cover any defects or damages to the product itself unless our team causes it. If we unpack your cabinets and there is a crack, that’s an issue with the manufacturer.

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“Finally, some upfront information about what a warranty does and doesn’t cover,” says Amber happily. Justin smiles. “I like that. Let’s see what else they talk about on this blog.”

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Joe Frei

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